Consumer Rights in China: JD.com Complaint Exposes Weak Protections

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A high-profile JD.com consumer complaint showed how difficult it can be for Chinese shoppers to obtain refunds, accountability, and basic consumer protection even on major e-commerce platforms.

Summary

March 15th is the World Consumer Rights Day. On 15 March 1962, former United States President John F. Kennedy said, “Consumers by definition include us all. They are the largest economic group, affecting and affected by almost every public and private economic decision. Yet they are the only important group whose views are often not heard.” Well, 56 years elapsed, how are the Consumer Rights in China today? Read more
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Hangzhou Arson Case and China’s Middle-Class Security Anxiety

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The Hangzhou nanny arson case became a national symbol of middle-class insecurity in China, raising questions about household safety, property management, emergency response, and legal accountability.

Summary

At the entrance of the residential area of Blue Qianjiang, flowers and candles were placed with care in front of the pictures of a mother with her three young kids who are the victims of the tragic Hangzhou Arson. Read more
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Wang Quanzhang and China’s 709 Crackdown on Human Rights Lawyers

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Wang Quanzhang’s disappearance and detention became one of the clearest examples of China 709 crackdown on human rights lawyers, legal assistants, activists, and civil society.

Summary

August 2015, Wang Quanzhang was arrested by the Chinese police. He became another victim of the 9th of July crackdown on human rights lawyers in China. Read more
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